FAQ's
Welcome to the FAQ section of Brit Style. We’ve thoughtfully compiled answers to some of the most frequently asked questions to provide you with quick and helpful information.
GENERAL ENQUIRIES
Q: What is Brit Style?
A: Brit Style is an online boutique offering a curated collection of premium handbags and accessories. Our range includes everything from elegant clutches to practical totes, each crafted to complement your personal style and add a distinct charm to your wardrobe.
Q: How can I contact Brit Style’s customer support?
A: You can reach our customer support team by visiting the ‘Contact Us’ page on our website or by sending an email to info@britstyle.site. We're here to assist you whenever you need us.
ORDERING & DELIVERY
Q: How do I place an order with Brit Style?
A: Simply browse our website, select the items you love, and head to checkout. Follow the step-by-step instructions to complete your purchase securely.
Q: When will my order be dispatched?
A:
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Handling Time: 1–2 business days (Monday to Friday)
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Transit Time: 5–10 business days (Monday to Friday)
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Order Cut-off Time: 5:00 PM GMT (London)
Q: How much does delivery cost?
A: We offer a Free Shipping on all orders within the United Kingdom and the United States.
Q: Can I track my order?
A: Yes! Simply visit the Track Your Order page on our website. You’ll find real-time tracking details for your purchase there.
Q: What payment methods are accepted?
A: We accept the following debit and credit cards and digital payment services:
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American Express
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Apple Pay
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Diners Club
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Discover
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Mastercard
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Visa
RETURNS & EXCHANGES
Q: What is Brit Style’s returns policy?
A: We offer a straightforward return process. If you're not entirely satisfied with your purchase, you may return it within 30 days of receiving your order. Please refer to our Refund Policy for full terms and conditions.
Q: How do I return or exchange an item?
A: To begin a return or exchange, please contact our support team via the ‘Contact Us’ page or email us at info@britstyle.site. We’ll guide you through the process.
STILL HAVE QUESTIONS?
If your query isn't covered here or you'd like more assistance, don’t hesitate to get in touch. Thank you for choosing Brit Style – where timeless elegance meets everyday practicality.